Our services in practice
Expanding cultures of innovation
Client: Ocado Technology
Ocado Technology, the technology arm of the pure-play UK online supermarket Ocado, contracted with near-shoring specialists Questers in 2014 to expand their delivery team through an additional centre in Sofia.
Creating a new team focused on robotics, embedded systems and machine learning – skills available in the Sofia tech market – Questers worked with a dedicated country manager from Ocado’s UK HQ to help establish the Ocado Technology brand in Sofia.
This emphasis on culture enabled them to bring the Sofia operations in line with their other locations, instilling common company values. A substantial team has been established by 2017, with over 5 engineers added in 2018. Questers continues to provide recruitment, HR and support services through the transition and beyond, ensuring no disruption to the rapid growth of operations.